Content Archives

Longer-term mortgage loans surge in popularity with the under-30s

Longer-term mortgage loans surge in popularity with the under-30s Recent

15/05/24 Read more

How to establish a robust evidential trail and deliver fair value for assets under advice customers

As financial service firms await the findings from the FCA’s survey of

18/04/24 Read more

Consumer Duty: FCA review highlights risks for motor insurance customers

FCA outlines new expectations for motor insurers following claims handling review

10/04/24 Read more

News

Consumer Duty: What does the FCA expect from ongoing advice services?

The regulator has written to 20 major financial advice firms to request information on their ongoing

04/04/24 Go to article

FCA Business Plan: 2024/25

The FCA has released its annual

28/03/24 Read more

Regulatory focus on the needs of vulnerable customers for 2024

This month the FCA has published multiple communications which will ultimately impact how

26/03/24 Read more

FCA announces review into firms’ approaches to vulnerability for 2024

On

20/03/24 Read more

FCA urges advisers to re-assess retirement income support processes following review

The FCA has written a new

20/03/24 Read more

Eight steps to implement to support customers in financial distress

The 18th-24th March marks the tenth

20/03/24 Read more

Ongoing advice services and associated charges on FCA’s agenda – and the new focus of claims management companies

Ongoing advice services and any associated charges have been firmly on the FCA’s radar

01/03/24 Read more

Compliance in focus: Your experts' guide to Consumer Duty annual assessments

During its recent multi-firm

29/02/24 Read more

Three steps to preparing for a motor finance redress scheme

The FCA’s recent announcement of a

28/02/24 Read more

News

Assessing vulnerability: How can firms help mitigate risks of DIY SIPPs?

A recent Financial Ombudsman Service decision has highlighted the risks of DIY SIPP arrangements –

09/02/24 Go to article

How-to guides

Equity Release: Get your five-step guide to Consumer Duty compliance

Later life mortgages and equity release have returned to the regulatory spotlight in recent months

02/02/24 Download

What you need to know: FCA's S166 Requirement Notices for motor finance firms

On 11th January, the FCA

29/01/24 Read more

Press Release

TCC and Recordsure welcome aboard Richard Lee as Client Account Director

Kicking off the new year with an exciting new addition, we’re very glad

17/01/24 Read more

Putting customers first: Preparing for your Consumer Duty annual assessment

The FCA rounded up 2023 by publishing its findings into the retail banking Consumer Duty

12/01/24 Read more

News

Regulatory due diligence: Examining firms' priorities for 2024

2023 proved to be another busy year for acquisitions within financial services - and despite the relatively

10/01/24 Go to article

2024 in focus: Are you prepared for the January resource rush?

It goes without saying that 2023 has been challenging for businesses and their customers alike.

13/12/23 Read more

News

Four steps to building an effective Retirement Income proposition

In June, the FCA re-iterated its focus on retirement income as a regulatory priority, requesting information

13/11/23 Go to article

Press Release

World Mental Health Day 2023: Why it matters

Today, TCC and Recordsure are proud to be celebrating the World Mental Health Day (WMHD) initiative,

10/10/23 Read more

News

Why firms need to be challenging themselves on price and value

In the run-up to the Consumer Duty, the regulator called on firms to re-examine their charging structures

26/09/23 Go to article

Consumer Duty and fair value: where are you now?

After years of consultation and planning, the

20/09/23 Read more

Firms urged to be proactive in identifying vulnerable characteristics in pension transfer customers

The FCA has reiterated the importance of firms being alert to indicators of potential vulnerability

06/09/23 Read more

Intelligent compliance for outcomes that matter

What firms should take from the FCA's latest portfolio strategy letter

Hopcraft: Is DCA PPI2?

FCA fines highlight the need for better customer support

How do large firms with an abundance of resources fall foul of FCA regulations?

Ongoing advice services and retirement income advice are key priorities in the latest FCA update

Insurers unable to demonstrate robust fair value assessments and adherence to product governance

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Longer-term mortgage loans surge in popularity with the under-30s

How to establish a robust evidential trail and deliver fair value for assets under advice customers

Consumer Duty: FCA review highlights risks for motor insurance customers

Consumer Duty: What does the FCA expect from ongoing advice services?

FCA Business Plan: 2024/25

Regulatory focus on the needs of vulnerable customers for 2024

FCA announces review into firms’ approaches to vulnerability for 2024

FCA urges advisers to re-assess retirement income support processes following review

Eight steps to implement to support customers in financial distress

Ongoing advice services and associated charges on FCA’s agenda – and the new focus of claims management companies

Compliance in focus: Your experts' guide to Consumer Duty annual assessments

Three steps to preparing for a motor finance redress scheme

Assessing vulnerability: How can firms help mitigate risks of DIY SIPPs?

Equity Release: Get your five-step guide to Consumer Duty compliance

What you need to know: FCA's S166 Requirement Notices for motor finance firms

TCC and Recordsure welcome aboard Richard Lee as Client Account Director

Putting customers first: Preparing for your Consumer Duty annual assessment

Regulatory due diligence: Examining firms' priorities for 2024

2024 in focus: Are you prepared for the January resource rush?

Four steps to building an effective Retirement Income proposition

World Mental Health Day 2023: Why it matters

Why firms need to be challenging themselves on price and value

Consumer Duty and fair value: where are you now?

Firms urged to be proactive in identifying vulnerable characteristics in pension transfer customers