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A helpful summary of the FCA’s four Consumer Duty outcomes The hugely significant shift towards the FCA’s new Consumer Duty will culminate in its first 26/10/22 Read more
How-to guides FCA Outcome 4: Consumer support Spotlight on the FCA’s four Consumer Duty outcomes 19/10/22 Download
How-to guides FCA Outcome 3: Consumer understanding Spotlight on the FCA’s four Consumer Duty outcomes 11/10/22 Download
How-to guides FCA Outcome 2: Price and value Spotlight on the FCA’s four Consumer Duty outcomes 04/10/22 Download
How-to guides FCA Outcome 1: Products and services Spotlight on the FCA’s four Consumer Duty outcomes 27/09/22 Download
How-to guides How to prepare for the FCA's new Consumer Duty regulations for positive, compliant outcomes Practical and preparatory steps to Duty compliance 21/09/22 Download
Understanding the issues on Defined Benefits transfers In the first of our subject matter expert interviews, 15/09/22 Read more
Ask Harry Eastwood: why outsourcing redress calculations is the best thing for your business This week we talk to Harry, TCC's Actuarial & Redress Director, about why outsourcing redress calculations will give you faster and more accurate results. 23/02/22 Read more
Ask Harry Eastwood: the challenges of DB redress calculations In the second of our Q&A interviews with Harry Eastwood, we explore the common obstacles when calculating redress for pension transfer cases. 10/02/22 Read more
Ask Harry Eastwood: how can firms prepare for the British Steel redress scheme? In the first of a three-part Q&A interviews with Harry Eastwood, our Actuarial & Redress Director, we unpick what we know about the FCA's proposed consumer redress scheme so far and what's coming next. 25/01/22 Read more
Press Release TCC secures top rating for sustainability We've achieved a gold rating in our recent EcoVadis sustainability assessment! 16/12/21 Read more
Watch on-demand: what's on the horizon for the wealth industry in 2022 and beyond? Our panel of experts discuss how the wealth industry is changing, and delve into the latest research. 15/12/21 Read more
Listen on-demand: diversity & inclusion webinar series Listen to our two-part webinar series to find out all you need to know about the hottest topic at the regulator - diversity & inclusion. 05/11/21 Read more
How-to guides Guide to Equity Release advice: the building blocks to great outcomes From double checking your customer's understanding, to getting all your evidence lined up - here's some of the common weaknesses we see in Equity Release advice, and how to avoid them. 27/08/21 Download
Picking up the pieces of the British Steel pension scandal: is it time for redress? Our Actuarial & Redress Director, Harry Eastwood, gives his two cents on how firms should be preparing for a spike in British Steel complaints. 12/07/21 Read more
Suitability lessons learnt from the British Steel pension scandal Whether the FCA will install a redress scheme for British Steel advisers remains to be seen, but what steps can advice firms take to both avoid a similar pensions crisis in the future and root out potential risk in their back book? 29/06/21 Read more
The one tool that can solve your remote culture challenges Real-time feedback keeps your business, and your risk management, robust in a fast-moving world. 19/05/21 Read more
How-to guides eBook: your complete guide to culture change From accurately assessing company culture, to implementing lasting change and everything in between. Here's what you need to know about culture transformation. 18/05/21 Download