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Latest Insights

What firms should take from the FCA's latest portfolio strategy letter

Hopcraft: Is DCA PPI2?

FCA fines highlight the need for better customer support

How do large firms with an abundance of resources fall foul of FCA regulations?

Ongoing advice services and retirement income advice are key priorities in the latest FCA update

Insurers unable to demonstrate robust fair value assessments and adherence to product governance

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Lastest Insights

What firms should take from the FCA's latest portfolio strategy letter

Hopcraft: Is DCA PPI2?

FCA fines highlight the need for better customer support

How do large firms with an abundance of resources fall foul of FCA regulations?

Ongoing advice services and retirement income advice are key priorities in the latest FCA update

Insurers unable to demonstrate robust fair value assessments and adherence to product governance

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A helpful summary of the FCA’s four Consumer Duty outcomes

The hugely significant shift towards the FCA’s new Consumer Duty will culminate in its first

26/10/22 Read more
How-to guides

FCA Outcome 4: Consumer support

Spotlight on the FCA’s four Consumer Duty outcomes

19/10/22 Download
How-to guides

FCA Outcome 3: Consumer understanding

Spotlight on the FCA’s four Consumer Duty outcomes

11/10/22 Download
How-to guides

FCA Outcome 2: Price and value

Spotlight on the FCA’s four Consumer Duty outcomes

04/10/22 Download
How-to guides

FCA Outcome 1: Products and services

Spotlight on the FCA’s four Consumer Duty outcomes

27/09/22 Download
How-to guides

How to prepare for the FCA's new Consumer Duty regulations for positive, compliant outcomes

Practical and preparatory steps to Duty compliance

21/09/22 Download

Understanding the issues on Defined Benefits transfers

In the first of our subject matter expert interviews,

15/09/22 Read more

Ask Harry Eastwood: why outsourcing redress calculations is the best thing for your business

This week we talk to Harry, TCC's Actuarial & Redress Director, about why outsourcing redress calculations will give you faster and more accurate results.

23/02/22 Read more

Ask Harry Eastwood: the challenges of DB redress calculations

In the second of our Q&A interviews with Harry Eastwood, we explore the common obstacles when calculating redress for pension transfer cases.

10/02/22 Read more

Ask Harry Eastwood: how can firms prepare for the British Steel redress scheme?

In the first of a three-part Q&A interviews with Harry Eastwood, our Actuarial & Redress Director, we unpick what we know about the FCA's proposed consumer redress scheme so far and what's coming next.

25/01/22 Read more
Press Release

TCC secures top rating for sustainability

We've achieved a gold rating in our recent EcoVadis sustainability assessment!

16/12/21 Read more

Watch on-demand: what's on the horizon for the wealth industry in 2022 and beyond?

Our panel of experts discuss how the wealth industry is changing, and delve into the latest research.

15/12/21 Read more

Listen on-demand: diversity & inclusion webinar series

Listen to our two-part webinar series to find out all you need to know about the hottest topic at the regulator - diversity & inclusion.

05/11/21 Read more
News

How to integrate sustainability into the advice process

05/10/21 Go to article
How-to guides

Guide to Equity Release advice: the building blocks to great outcomes

From double checking your customer's understanding, to getting all your evidence lined up - here's some of the common weaknesses we see in Equity Release advice, and how to avoid them.

27/08/21 Download

Picking up the pieces of the British Steel pension scandal: is it time for redress?

Our Actuarial & Redress Director, Harry Eastwood, gives his two cents on how firms should be preparing for a spike in British Steel complaints.

12/07/21 Read more
News

How has the contingent charging ban impacted the advice industry?

08/07/21 Go to article
News

Is it time for a new approach to leadership?

08/07/21 Go to article
News

Hybrid working: a turning point for Diversity & Inclusion?

06/07/21 Go to article

Suitability lessons learnt from the British Steel pension scandal

Whether the FCA will install a redress scheme for British Steel advisers remains to be seen, but what steps can advice firms take to both avoid a similar pensions crisis in the future and root out potential risk in their back book?

29/06/21 Read more
News

Addressing the challenge of employee engagement in regulated workplaces

22/06/21 Go to article
News

Lessons from the FCA's DB transfer guidance

20/05/21 Go to article

The one tool that can solve your remote culture challenges

Real-time feedback keeps your business, and your risk management, robust in a fast-moving world.

19/05/21 Read more
How-to guides

eBook: your complete guide to culture change

From accurately assessing company culture, to implementing lasting change and everything in between. Here's what you need to know about culture transformation.

18/05/21 Download
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