Advice & suitability Archives

FCA fines highlight the need for better customer support

Two recent huge fines imposed by the FCA have once again spotlighted the ongoing need for

24/10/24 Read more

How do large firms with an abundance of resources fall foul of FCA regulations?

The FCA has revealed that

15/10/24 Read more

Ongoing advice services and retirement income advice are key priorities in the latest FCA update

On the 7th October, the FCA wrote a

08/10/24 Read more

Insurers unable to demonstrate robust fair value assessments and adherence to product governance

TCC’s team of experts has become aware of some firms being challenged by the FCA on their

19/09/24 Read more

Press Release

Insurers urged to demonstrate fair value and good customer outcomes

Gary Maude, Director of Advisory Practice at TCC, shares his concerns for the insurance sector:

28/08/24 Read more

Five key questions to consider when changing your advice model

Recently there has been an uptick in investment advice firms looking to make some material

22/08/24 Read more

Discretionary commission arrangements review – do I need to act?

“Firms who expect the Barclays hearing to result in this issue going away

22/08/24 Read more

Five key priorities for long-term Consumer Duty success

TCC recently hosted a multi-sector Consumer Duty forum to review ongoing industry risks and

09/08/24 Read more

When 'safe harbours' become unsafe

As the dust settles on the Consumer Duty landscape one year after it was first introduced,

07/08/24 Read more

A reflection: Identifying potentially vulnerable customers then and now

The FCA issued Occasional Paper No.8: Consumer Vulnerability in 2015. It was published with

11/06/24 Read more

How to deliver fair treatment to customers who are (or may become) vulnerable

The FCA has recently imposed a fine of over

06/06/24 Read more

How to establish a robust evidential trail and deliver fair value for assets under advice customers

As financial service firms await the findings from the FCA’s survey of

18/04/24 Read more

Consumer Duty: FCA review highlights risks for motor insurance customers

FCA outlines new expectations for motor insurers following claims handling review

10/04/24 Read more

Regulatory focus on the needs of vulnerable customers for 2024

This month the FCA has published multiple communications which will ultimately impact how

26/03/24 Read more

Ongoing advice services and associated charges on FCA’s agenda – and the new focus of claims management companies

Ongoing advice services and any associated charges have been firmly on the FCA’s radar

01/03/24 Read more

Three steps to preparing for a motor finance redress scheme

The FCA’s recent announcement of a

28/02/24 Read more

What you need to know: FCA's S166 Requirement Notices for motor finance firms

On 11th January, the FCA

29/01/24 Read more

Putting customers first: Preparing for your Consumer Duty annual assessment

The FCA rounded up 2023 by publishing its findings into the retail banking Consumer Duty

12/01/24 Read more

News

Regulatory due diligence: Examining firms' priorities for 2024

2023 proved to be another busy year for acquisitions within financial services - and despite the relatively

10/01/24 Go to article

FCA outlines assertive supervisory plans for wealth management firms

Earlier this month, the FCA published a

23/11/23 Read more

Why are equity release and later life mortgages in the FCA spotlight?

The FCA highlights the ongoing risk of poor outcomes for later life mortgage borrowers

14/11/23 Read more

News

Four steps to building an effective Retirement Income proposition

In June, the FCA re-iterated its focus on retirement income as a regulatory priority, requesting information

13/11/23 Go to article

Delivering better customer outcomes under the Consumer Duty

Only

08/11/23 Read more

Collaborating to implement best Consumer Duty practice

For over three months, the

07/11/23 Read more

Intelligent compliance for outcomes that matter

What firms should take from the FCA's latest portfolio strategy letter

Hopcraft: Is DCA PPI2?

FCA fines highlight the need for better customer support

How do large firms with an abundance of resources fall foul of FCA regulations?

Ongoing advice services and retirement income advice are key priorities in the latest FCA update

Insurers unable to demonstrate robust fair value assessments and adherence to product governance

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FCA fines highlight the need for better customer support

How do large firms with an abundance of resources fall foul of FCA regulations?

Ongoing advice services and retirement income advice are key priorities in the latest FCA update

Insurers unable to demonstrate robust fair value assessments and adherence to product governance

Insurers urged to demonstrate fair value and good customer outcomes

Five key questions to consider when changing your advice model

Discretionary commission arrangements review – do I need to act?

Five key priorities for long-term Consumer Duty success

When 'safe harbours' become unsafe

A reflection: Identifying potentially vulnerable customers then and now

How to deliver fair treatment to customers who are (or may become) vulnerable

How to establish a robust evidential trail and deliver fair value for assets under advice customers

Consumer Duty: FCA review highlights risks for motor insurance customers

Regulatory focus on the needs of vulnerable customers for 2024

Ongoing advice services and associated charges on FCA’s agenda – and the new focus of claims management companies

Three steps to preparing for a motor finance redress scheme

What you need to know: FCA's S166 Requirement Notices for motor finance firms

Putting customers first: Preparing for your Consumer Duty annual assessment

Regulatory due diligence: Examining firms' priorities for 2024

FCA outlines assertive supervisory plans for wealth management firms

Why are equity release and later life mortgages in the FCA spotlight?

Four steps to building an effective Retirement Income proposition

Delivering better customer outcomes under the Consumer Duty

Collaborating to implement best Consumer Duty practice

Filter by —

FCA fines highlight the need for better customer support

How do large firms with an abundance of resources fall foul of FCA regulations?

Ongoing advice services and retirement income advice are key priorities in the latest FCA update

Insurers unable to demonstrate robust fair value assessments and adherence to product governance

Insurers urged to demonstrate fair value and good customer outcomes

Five key questions to consider when changing your advice model

Discretionary commission arrangements review – do I need to act?

Five key priorities for long-term Consumer Duty success

When 'safe harbours' become unsafe

A reflection: Identifying potentially vulnerable customers then and now

How to deliver fair treatment to customers who are (or may become) vulnerable

How to establish a robust evidential trail and deliver fair value for assets under advice customers

Consumer Duty: FCA review highlights risks for motor insurance customers

Regulatory focus on the needs of vulnerable customers for 2024

Ongoing advice services and associated charges on FCA’s agenda – and the new focus of claims management companies

Three steps to preparing for a motor finance redress scheme

What you need to know: FCA's S166 Requirement Notices for motor finance firms

Putting customers first: Preparing for your Consumer Duty annual assessment

Regulatory due diligence: Examining firms' priorities for 2024

FCA outlines assertive supervisory plans for wealth management firms

Why are equity release and later life mortgages in the FCA spotlight?

Four steps to building an effective Retirement Income proposition

Delivering better customer outcomes under the Consumer Duty

Collaborating to implement best Consumer Duty practice

FCA fines highlight the need for better customer support